The Teen Feed Kitchen Coordinator (KC) is a full-time staff member focused on sourcing fresh + shelf-stable foods, providing on-the-ground support of food production, maintenance of on-site kitchen systems, kitchen volunteer management, and expanding the nutritional reach of Teen Feed’s dinner program. The Kitchen Coordinator is a key position that acts as a mentor, as well as a crucial supply, logistics, and systems lead. This position works closely with Teen Feed’s Volunteer Services Manager and Program Services Manager to support smooth operations of the nightly dinner. Best-fit candidates have worked their way through all roles in a restaurant, and have both customer service and cooking-specific experience, as well as are excited about growing in managerial capacity, are self-starters with the capacity for high-volume volunteer management, and systems creation. This role embraces diversity, equity, and inclusion, champions a strong organizational social justice roadmap, and values volunteer, youth, and staff input. Those representing diverse identities are highly encouraged to apply. This position is 70% on-site after initial training and allows for some schedule flexibility. The position reports to the Volunteer Services Manager. This role is 40 hours per week, non-exempt. Annual salary is $48,000 (includes healthcare stipend).
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Job Description – Teen Feed Kitchen Coordinator Essential Duties
Food Sourcing, On-Site Supply Management, Volunteer Training, and Logistics – Primary (50%)
- Leads supply inventory and sourcing of Teen Feed kitchen including basic cooking supplies, and foodservice materials such as paper products and cleaning supplies
- Provides in-person support at nightly dinner program for Dinner Engagement Coordinators, volunteer kitchen leads, and meal team leads. Acts in the place of meal team or direct service volunteers when necessary due to absence *Seasonal ebb and flow: increased on-site coverage support needed during the winter holiday season + summer months
- Leads kitchen site maintenance (weekly cleaning/organizing of kitchens, pantries), or recruits/delegates to support volunteers accordingly; leads weekly inventory rollover by conducting disposal of foods according to Food Lifeline Safety Committee guidelines
- Is resourceful and acts as the primary lead (using TF vehicle or personal vehicle) for weekly ordering, coordination, and pickup of donated ingredients and supplies, including sourcing from Food Lifeline, King County Farmers Share, and Meals Partnership Coalition, and transports food/supplies between dinner sites as needed *Seasonal ebb and flow: increased food/produce ordering, pickups, and site-to-site inventory movement in spring/summer due to farm growing season
- Coordinates with meal team and kitchen volunteers via email/phonecall/text to receive volunteers at dinner sites outside of dinner hours to provide volunteers with accessible food/supply pickup opportunities, and make Meal Team opportunity more fiscally accessible to diverse groups of volunteers
- In conjunction with Volunteer Services Manager (VSM): recruits, onboards, trains, and supports kitchen volunteers (meal teams, Kitchen Leads, Kitchen Support); trains and supports kitchen-adjacent staff (Dinner Engagement Coordinators)
- Recruits and manages their personal kitchen assistant/support volunteer, and picks up the slack whenever the volunteer is absent or when in between active volunteers
- Assists VSM and Program Services Manager (PSM) with regular upkeep of on-site checklists (ex: kitchen opening/closing checklists)
- Supports annual on-site events with on-site staffing and food sourcing components (ex: annual Holiday Party at dinner program for guests)
- Manages through others–manages by proxy, and empowers others
- Promotes onboarding a volunteer community that represents Teen Feed’s Core Values and encourages diverse identities
- With the support of the VSM, the Kitchen Coordinator will support dinner program by: obtaining a WA food handler’s permit (if they do not already have one), and becoming a Certified Food Protection Manager – both of which enable the KC to train and support dinner program volunteers in cleanliness efforts, working to ensure that cooking and food storage spaces are held at a high standard of cleanliness and organization
- The Kitchen Coordinator is the lead for all food safety and storage protocol at Teen Feed
- In collaboration/partnership with the nightly dinner staff (Dinner Engagement Coordinators -DECs) and kitchen volunteer leads: maintains detailed inventory of ingredients and supplies at Teen Feed dinner program, utilizes staff and volunteer support in order to provide consistent inventory upkeep to ensure minimal food waste
- Kitchen Coordinator is a model and point-person for DECs regarding food safety, kitchen closing, and delegation of tasks to volunteers to ensure closing checklist(s) are complete
- Leads continued development of kitchen training curriculum for volunteers, including Nutrition Initiative (see section below) and updating kitchen training videos as needed
Volunteer Communication and Appreciation (30%)
- Owns weekly inventory email to upcoming week’s meal team volunteers, including prompt email reply to inventory/pickup requests and moving/thawing requests as needed
- Provides continued written (email, text, on-site signage) and in-person guidance on an as-needed basis with program updates
- Regularly takes photos at beginning of dinner of both food and volunteers + regularly saves to Photos Shared Drive to be used for social media and thank-you emails
- Sends weekly thank-you emails to recent cook volunteers with feedback, pictures, and positive guidance for future cooks
- Builds meaningful relationships with volunteers and community partners through recognition and gratitude
- Regularly contributes content ideas (w/photos) to Social Media Calendar
- Leads creation of quarterly Volunteer Newsletter (with support/guidance from VSM), including but not limited to: creating newsletter in Constant Contact, obtaining volunteer and staff pictures and quotes, and current donation needs
- Leads (with support/guidance from VSM) annual All-Kitchen Mixer appreciation & info event for high-responsibility kitchen program-related volunteers and staff (meal team leads, kitchen lead volunteers, DECs, all TF FT staff) which includes coordination of catered food donation
- Supports VSM with creation and send out of minimum annual Kitchen Program Feedback Survey
Nutrition Initiative (10%)
- Leads Teen Feed Nutrition Initiative, including but not limited to: continued development, implementation, and training around the Meal Checklist Tool + regularly pulls and shares statistics with all pertinent parties
- Provides gentle, kind, informative nutritional guidance to meal teams, with guest feedback always at the forefront
- Provides alternative menu ideas or teaching about easy/unique ways to incorporate healthful and diet sensitive food into large scale cooking
- Support any and all Nutrition Initiative support volunteers (dietitians, etc.)
Leadership & Community, Partnership, and Sourcing Outreach (10%)
- Regularly participates in staff meetings including bi-weekly OPS meeting and off-sites
- Represents Teen Feed with regular, mandatory, and reliable attendance at all applicable partnership meetings: Meals Partnership Coalition, Harvest Against Hunger’s King County Farmers Share, Food Lifeline Listening sessions, Community Fridge Partnership, etc. meetings (variety of weekly, monthly, and quarterly meetings) – relays all important information to VSM and other TF staff members when relevant
- Regular sourcing partnership outreach (both digital and in-person) to potential supply donors
- Recognizes and encourages further philanthropic engagement with volunteer community
- Collaborates with other Full-Time staff to streamline org-wide on-call system to sustainably support Teen Feed’s 365 programming (especially weekends, holidays)
- Responsibly co-represents Teen Feed in philanthropic partnerships and donor relationships with on-site teams, volunteers, and with community partnerships
- The Kitchen Coordinator, in tandem and collaboration with the Volunteer Services Manager, helps to lead periodic service events, and represent Teen Feed at volunteer recruitment events (such as tabling)
- This position continues to evolve and may co-author with Teen Feed Volunteer Services Manager and Program Services Manager other duties as assigned
Desired Skills and Qualifications
- Previous experience working in different aspects of food service: both front of house and back of house; both customer service and cooking-specific experience
- Previous experience training others and managing volunteers
- Interest in public health, food systems, nutrition, and food access/justice
- Must be completely reliable, timely and trustworthy
- Flexible schedule, with the ability to adjust in-person/on-site hours based on fluctuating need. Both weekday and weekend hours should be expected, with hours between 9am-5pm most weekdays, and periodic (~1x/week) dinner shifts (5:00-9:00pm), depending on program needs
- Must have a high level of interpersonal skills, comfortable with acting as a point person for groups of volunteers, and managing by proxy
- Strong written communication, time management, and ability to capably create your own weekly schedule based off of programming and organizational needs
- Ability to self-manage
- Proficient in MS Office Suite, Google Suite, and enthusiasm to learn and utilize Salesforce Nonprofit Package CRM, and Constant Contact
- Bilingual, multilingual and non-traditional candidates desirable, not required. We welcome racially diverse candidates as well as those seeking an understanding of poverty and oppression.
Job Requirements
- Ability to obtain Washington State Food Worker card
- Ability to obtain a Certified Food Protection Manager certification
- Valid Washington State Driver’s license
- Ability to pass Washington State Background Check
- Ability to lift/carry 50+ pounds regularly
- Ability to sit/stand as needed, ability to stand/walk/carry for 4+ hours frequently
- Stairs required, ability to carry items (ex: 40+ lb cases of food) up + down stairs
- Ability to work periodic evenings, weekends, and holidays in-person
TEEN FEED IS A 501c3 EQUAL OPPORTUNITY EMPLOYER EIN 94-3034862 www.teenfeed.org
TO APPLY:
–submit completed staff application with resume + cover letter attached
Questions? Email: recruitment@teenfeed.org