Becau$e. Now more than ever warm socks, nutritious meals, healthcare copays, first-time housing, GED fees and birth certificates for these incredible kids all cost dollars – and all are essential first steps to a life off the streets.
Because. After 30 years Teen Feed stands strong and vital, a hallmark low barrier organization respecting diversity with proven results. Teen Feed continues to get it right, creating the trusting relationships with youth that prevent permanent homelessness irrespective of gender preference, race or situation. We meet them where they are.
Becau$e You Share our Mission. Don’t stand by idle. Individual donors like you will partner with us to accomplish this vital work by giving from $15 to $5,000. Any amount is put to work.
Teen Feed created over 3,000 positive contacts with street youth moving more than 400 of these young adults into services in 2016 – with respect for their stories, goals and dreams, and with your contribution$.
Because you know that compassion is a stronger solution than fear, we challenge you to care. Travel with us in 2017 at every meal, in every outreach backpack, under every bridge, and with every future with alter. Give generously. Give monthly. Give joyfully. We’re on the streets taking the first steps. With you beside us, WE’VE GOT THIS.
Our Support Coordinator/Case Manager provides structured support to street-involved youth alongside the STOP (Street Talk Outreach) Coordinator and to young adults to help them make positive choices, address barriers to stability, and support wrap-around care and housing transition advisement. We welcome inquiries for this empowering position with our Teen Feed Family. Candidates with language skills, non-traditional diversity component and/or contacts within the LGBTQ community encouraged to apply. Find us on idealist HERE.
Service Links for Youth (SLY) Support Coordinator Job Description
Support Coordination (95%)
- Serve as the primary staff liaison for youth enrolled in SLY. Provide individual counseling and assistance in finding shelter and permanent housing, employment, educational opportunities, healthcare, and mental health/chemical dependency support. Offer support and resources to youth for achieving self identified goals. Work collectively and proactively with Teen Feed complementary program coordinators to promote best practice and youth-first focus.
- Enroll youth in the SLY program. Proactively and creatively help define the role of Support Coordinator with the changing needs of youth. With minimal supervision, coordinate all aspects of Service Links for Youth (SLY) program and evaluate program performance.
- Maintain an active presence at the Teen Feed Meal Program (2) nights per week and connect at the ROOTS young adult shelter (2) two nights per week in rotation with STOP coordinator staff to serve as a resource and engage with homeless youth to self identify goals towards housing and self-sufficiency.
- Maintain administrative responsibility for Salesforce metrics and HMIS data entry, monthly board and end year reports. Enter Safe Harbors data.
- Maintain monthly invoicing, Monitor monthly spending and income. Determine how to meet contract goals alongside Executive Director and support the process of annual contract renewal. Proactively encourage a relationship with the City’s contract monitor and maintain awareness of ongoing contractual and legal requirements.
- Maintain weekly contact with actively enrolled youth, follow-up on unstated needs. Actively strategize with STOP colleagues to provide resources and services for youth as they develop and change. Maintain a file for each enrolled youth including enrollment paperwork, documentation of important interactions. Manage 6 month reviews, close and follow up on closed files properly. Work closely with Street Talk Outreach Program (STOP) staff to foster multiple contacts with same clients to meet wrap-around needs .
- Be willing to become certified as an In-Person Assister through the Washington Health Benefit Exchange. Consider healthcare and housing enrollment, particularly in Expanded Medicaid, a goal for all youth enrolled in SLY support coordination.
- Maintain statistics on the SLY program for use in monthly reports to the Executive Director and Board of Directors. Contribute articles, program updates or social media to the Director of Community Engagement upon request.
- Maintain supplies and information for Teen Feed’s needle exchange program. Conduct needle exchange with youth in a safe, positive, and confidential manner, including while on outreach. Connect with youth that exchange to find opportunities to reduce harm.
- Attend bimonthly clinical supervision, weekly supervision with the Executive Director, and all weekly staff and case staffing meetings promoting resiliency. Attend monthly UDSPA service provider team meetings, semi-annual Teen Feed Board/Staff retreats, and community meetings with network partners as recommended by the Executive Director.
- Be an active, contributing team player. Maintain frequent communication regarding use issues and questions that arise during program. Be willing to participate in all-organization cross-trainings to better understand the scope of the Teen Feed organization, our role in the USDP community and the educational needs of the staff.
- Locate, suggest, share and actively participate in educational trainings supporting youth on relevant topics, i.e. youth self-determination, LGBT youth support, sex and dating relationships and exploitation and others. Make recommendations to the Teen Feed team as we collectively create awareness and sensitivity to the youth we serve. Support all staff in balance, awareness of youth issues, and appropriate boundaries.
Community Outreach & Leadership
- Represent Teen Feed at various outreach events, community meetings, advocacy opportunities, and donor events; share Teen Feed services and missions with the community. Contribute stories to grant proposals and social media. Collect best practices from community partners that work for Teen Feed and prevent redundancy and educate the staff on how to best serve selected groups.
- Represent and organize youth voices in organizational operational and strategic planning
- Maintain partnerships with Street Youth Legal Advocates of Washington (SYLAW) of Washington. Coordinate drop-in schedules with SYLAW volunteers, update and maintain SYLAW binder as necessary, refer youth to SYLAW, and ensure community is aware of the resource.Desired Skills & Attributes
- Knowledge of social service systems and clinical issues pertinent to homeless youth.
- Ability to partner effectively with diverse local service providers at their sites and demonstrate respect for all service providers’ philosophies and missions.
- Demonstrate an initiative to learn and enhance skills that actively promote anti-racism, anti-oppression, cultural competency and an understanding of oppression and its impact.
- Ability to empathize with homeless youth and on some level to relate with their unique experiences.
- Knowledge of private and public health insurance options available in Washington State, or demonstrated willingness to train.
- Clear understanding of appropriate professional boundaries when working with youth.
- Ability to perform all services in a culturally respectful manner, honoring homeless and street-involved young people as valued individuals.
- Ability to use language and behavior that demonstrates a basic respect for the dignity and value of those served, as well as coworkers and colleagues in a professional setting.
- Knowledge and ability to use us harm reduction model in providing all services.
- Ability to take initiative and be self-motivated, working with minimal supervision.
- Excellent communication, organizational, and interpersonal skills.
- Ability to follow all agency policies including, but not limited to, Teen Feed & NASW code of ethics, confidentiality, and personnel policies, including keeping private any privileged information relating to other employees or those served.
- Commitment to youth empowerment.
- Background helpful in Harm Reduction, Motivational Interviewing, Trauma-informed Care
- Sense of humor.
- Undergraduate degree helpful, MSW not required but useful; or six years of direct social service experience. Appreciation given for those already working in the youth service community.
- One year of experience with homeless or at-risk youth and young adults.
- Demonstrated ability to work well with diverse populations, including youth of color and LGBTQ youth.
- Physically able to travel bus distances, tolerate weather conditions, and carry up to 30lbs; ability to work routine evening shifts and occasional weekends.
- Preference for bilingual, multilingual and non-traditional candidates
- Position is 40 hours weekly (benefits optional)
- Starting salary commiserate with experience
Interested candidates should send an email to Teen Feed’s Community Engagement Director Janine Kennedy at firstname.lastname@example.org with a current resume and either a cover letter or email message explaining why you are interested in working with Teen Feed, subject: SLY
TEEN FEED IS AN EQUAL OPPORTUNITY EMPLOYER
Teen Feed works with the community to offer support to meet basic needs, build strong relationships, and ally with homeless youth as they meet their future off the streets. Teen Feed responds to the most basic needs of homeless youth with three (3) integrated programs: Teen Feed Meal Program, Street Talk Outreach Program (STOP), and Service Links for Youth (SLY). No longer a stand-alone program, Youth Access to Care is now imbedded deeply into all core support programming. See the Idealist.org listing HERE.
Our Street Talk Outreach Program (STOP) Coordinator enthusiasticallyleads the charge of the Teen Feed direct-service backpack teams and is often the first contact with young adults resistant to social services. The ideal STOP candidate empowers youth engagement, and is passionate about intern recruitment, youth education and programming. He/she/they champion/s collaborations with volunteers and community partners, is highly adaptable, organized, approachable, resourceful, grounded and reliable. Candidates with strong language skills, non-traditional diversity components and/or membership/contacts within the LGBTQ community and/or Indigenous communities are encouraged to apply.Position reports to the (SLY) Service Links for Youth Coordinator.
Youth Engagement and Relationship Building (60%)
- Serves as the secondary liaison for youth coordinated care on a small staff. Works collectively and proactively with complementary Teen Feed program coordinators to promote best practice and youth-first focus
- Leads the charge for street-wise Teen Feed backpack outreach teams 2 to 4 times weekly by creating schedules, modeling participation and promoting enthusiasm and empowerment
- Spearheads recruitment, scheduling, personal development and accountability for Teen Feed Peer Youth Interns during 6-month cohort intervals, also monitors and advises youth in professional practices representing Teen Feed Peer Youth Interns and the Teen Feed organization
- Facilitates weekly drop-ins (In-Reach) and in-office appointments to ensure the space is a consistent, safe, compassionate, efficient, welcoming and interactive environment
- Partners collaboratively with SLY coordinator to support informal wrap-around case management, navigation, youth engagement, care coordination and supervision programming and recommends pertinent educational training to SLY, supporting STOP role and youth development
- Reliably attends nightly Teen Feed dinner program a minimum of 1 time weekly (schedule is flexible) and has consistent weekly in-office hours
- Contributes as an active team player who values transparency with a willingness to cross-train. This position requires both individual growth and team cooperation. Having lived experience leading to a mature understanding and perspective is encouraged but not required for this position
Community Outreach, Leadership & Diversity (15%)
- Partners with Volunteer Coordinator to create intentional and rotating outreach teams to serve University area youth population using inter-agency partnerships, medical and health professionals, student interns and community advocates. Promotes on-boarding of staff and volunteers representative of organizational Core Values, including active recruitment of affected voices in the youth community and non-white and non-cis role models
- Represents Teen Feed and its mission at tabling events, greater Seattle community meetings and UDSPA service provider meetings and fosters partnerships within the youth service community.
- Attends meetings w/ network partners, advocacy, philanthropic, organizational events semi-annual Teen Feed Board/Staff retreats, weekly team meetings
Administration and Supply Management (25%)
- Schedules Peer Youth Intern development opportunities for work days, One Night Count teams and organizational community events
- Contributes to Teen Feed organizational manuals, Internship curriculum and Teen Feed processes and leads in Teen Feed curriculum development in collaboration with SLY (service links) Coordinator. Owns the STOP manual
- Builds consensus with SLY coordinator, Meal Coordinators, Volunteers and Teen Feed Peer Youth Interns to define, standardize and budget for Teen Feed’s Sweat Equity program.
- Manages Food Lifeline partnership and creates an effective system to monitor storage facilities that meet inventory needs for seasonal changes of food and supplies and creatively collaborates with Development to resource supplementary in-kind donations via social media, established donors and corporate sponsorships
- Maintains administrative responsibility for Salesforce metrics and HMIS data entry, monthly board and end-year reports, daily direct-service metric tracking for STOP role (backpack and In-Reach), and tracking system for youth mail disbursement
Desired Skills & Attributes
- A great communicator. Well-organized, flexible and consistent. Excellent interpersonal skills, with a commitment to youth empowerment and volunteerism. Candidate will represent youth voices in organizational operational and strategic planning issues
- A trusted resource for vulnerable youth in crisis. Reliable. A role model displaying proper and ethical boundaries
- Familiarity with social service systems and issues pertinent to homeless youth or willingness to learn best practices
- Demonstrates initiative to learn and enhance skills that actively promote community such as anti-racism, anti-oppression, cultural competency and an understanding of oppression and its impact on the Teen Feed mission
- A creative problem-solver and researcher, self-motivated working with minimal supervision
- Ability to actively model resilience acquired via some type of significant life experience
- Undergraduate degree useful, not required
- Interest in public health or social work, social justice, biological science, social work, nutrition, education, nursing or advocacy field all applicable to work but not required
- Desire and/or ability to work well with diverse populations, including advocacy for youth of color and LGBTQ youth
- Physically able to walk outreach routes, perform a range of motions including exerting, carrying up to 50lbs, sit for long periods of time, kneel, squat, stoop, go up and down stairs
- Ability to work some evening shifts and occasional weekends
- Tech skills and good writing skills appreciated (Excel, HMIS, Salesforce, Google)
- Bilingual, multilingual and non-traditional candidates desirable, not required
- Position is 30 hours weekly with advantage of a flexible schedule, pro-rated sick and vacation hours
Interested candidates email to Colleen Marion, Teen Feed SLY Coordinator, at email@example.com. Please attach a current resume and cover letter stating why you are a great fit for this position.
TEEN FEED IS A 501c3 EQUAL OPPORTUNITY EMPLOYER EIN 94-3034862 www.teenfeed.org Teen Feed team offers support to meet basic needs, builds strong relationships and allies with homeless youth as they meet their future off the streets.
Teen Feed is looking for you. We’re 800+ strong community members. You’re a Meal Team Organizer, or an Advocate (over 18) or Ally (under 18) once a week or once a month. You’re a skilled office talent (administrative or technology), a social media guru, a grant prospector or successful people manager. You like to cook. You’ve never cooked. You work at an office of caring folks needing a project that changes our community. We want you and we’ve got a noble purpose for your time. Teen Feed is dependent on our gifted volunteer corps to be successful. We partner with you to raise awareness for community issues and social change, or develop your skills and professional networks. Make friends, have a blast. College interns in study fields such as social justice, advocacy, management, healthcare and nutrition especially encouraged to apply. Email Janine at firstname.lastname@example.org
There is a warm feeling as we come together to do something good, and recently with #GIVEBIG we did that – $25,000.00 later we stand together with the ability to do more, dream more, and allow our kids the freedom to choose life off the streets with the resources to support them.
On behalf of the staff, meal teams, board members and dozens and dozens of volunteers that made the gears of the two days work, we say “thank you.” Thanks for the generous monetary gifts, the data entry, the phone trees, Seattle Community College Social Justice students for the amazing social media spams and Starbucks, for hot coffee cups. Thanks to the Seattle Foundation who in the face of adversity rose to an enormous challenge and extended giving times. All of you went above and beyond, and we thank you from our hearts. — Teen Feed
During the holidays the world comes together to celebrate generosity. A few dollars to Teen Feed provides a hot meal and basic needs, and so much more! This year original art cards created by our homeless youth are yours when you give through the Generosity.com campaign. Click HERE to See our Fun Movie and Give. Remember to hashtag us at #teenfeedtimes.