Hiring: STOP Outreach Coordinator

Teen Feed works with the community to offer support to meet basic needs, build strong relationships, and ally with homeless youth as they meet their future off the streets. Teen Feed responds to the most basic needs of homeless youth with three (3) integrated programs: Teen Feed Meal Program, Street Talk Outreach Program (STOP), and Service Links for Youth (SLY). No longer a stand-alone program, Youth Access to Care is now imbedded deeply into all core support programming.  See the Idealist.org listing HERE.

Summary:
The Street Talk Outreach Program (STOP) is a program of Teen Feed aimed at meeting the needs of high-risk youth who avoid traditional social service agencies. STOP sends out teams of staff, community volunteers, youth continuum partners, and peer outreach workers to meet youth in their own environment—the streets and alleys where they spend most of their time. The STOP Support Coordinator plays an integral role on this team, leading in partnership with the STOP Outreach boots on the ground to supervise and support peer interns, collect metrics for trend analysis, and lead the charge for health and housing referrals and homelessness prevention.  STOP meets youth “where they are.”

STOP Support Coordinator essential job duties include:

  • Upholding the Teen Feed mission to meet the basic needs of homeless youth
  • Continually developing STOP program capacity to better serve its target populations within communities of color, LGBTQ youth, former foster youth and subpopulations ages 13-25 who are homeless or in imminent risk of being so
  • Network, build and manage teams of USDP support groups and community partnerships from the 40+ legacy groups supporting Teen Feed in healthcare, education and housing referrals to continually improve capacity of STOP
  • Build diverse volunteer staff base for street outreach with development staff. Serve as a resource for trainings and best practice modeling for outreach volunteers
  • Maintain outreach supplies and steward donors in support of development officer for in-kind donations and financial support
  • Work closely with the Service Links for Youth (SLY) position to optimize client experience and success
  • Maintain office hours conducive the largest traffic of youth need including meal times, IN-reach drop-in and individual appointments
  • Manage the STOP budget
  • Coordinate intentional and rotating outreach teams referring youth to appropriate resources and Teen Feed services and monitor progress, solicit feedback and adjust for a youth-first approach
  •  Directly supervise intake, review, planning and exit interviews for two (2) peer interns in cohorts of six months in length. Model behaviors and hold interns accountable for ethical and professional practice. Evaluate the internship’s organizational framework by conducting meaningful intern performance evaluations and programs needs assessments and make suggestions for necessary improvements. Assist in supporting interns’ aspirations and self-identified goals, with a focus on long term planning beyond their internship. Hold interns accountable to represent Teen Feed in an ethical and professional manner
  • Represent Teen Feed at various outreach events, community meetings, King County learning circles, advocacy opportunities and donor events, and share enthusiasm for Teen Feed’s services and mission

Qualifications

  • Four-year degree in social sciences preferred but related experience considered
  • A minimum of one year of experience with homeless youth and young adults with the demonstrated ability to empathize with their unique experiences
  • Organized communicator with a positive attitude, collaborative work ethic, creativity and flexibility
  • Some knowledge of social service systems and clinical issues pertinent to homeless youth
  • Experience with zero-based budget management or willingness to learn
  • Partners effectively with diverse local service providers
  • Knowledge and ability to use a harm reduction model in supporting and providing all services.
  • Demonstrate an initiative to learn and enhance skills that promote anti-racism and anti-oppression and an understanding of oppression and its impact
  • Willingness to be cross-trained to support the Teen Feed organization in other areas
  • Perform regular database entry into HMIS/HPMIS, and Salesforce
  • Demonstrate willingness to trained in cultural competency, LBGTQ awareness, and a progressive care service model
  • Clear understanding of appropriate professional boundaries when working in close proximity to youth served
  • Ability to perform all services in a culturally respectful manner, honoring homeless and street-involved young people as valued individuals
  • Position may travel locally (limited) to serve nomadic populations and increase continuum of care, including one Outreach shift per week with team for training, observation, feedback and support
  • Position is 32 Hours per week

To apply please submit a resume, cover letter or any questions to Tom Rembiesa at tom@teenfeed.org. Please include the position title “STOP Applicant” and your name in the subject line of your email.